Page 17 - Inside pages

Basic HTML Version

H
Anoop Achuthan,
Marketing Manager
at Canadian Specialist Hospital said,
“Medical tourism describes the act of people
making health choices and accessing health
treatments across borders. Depending on
who is asking the question, it can be trade in
goods and services, a health choice, or a health
service. Dubai is well placed with world-class
healthcare and niche specialities. Furthermore
it has a reputation as a politically stable,
modern and developed city and provides for
regulatory environment, capacity planning
and the encouragement of Public Private
Partnerships (PPP).”
He added, “CSH provides world-class
Healthcare facilities. We expect a steady
increase in healthcare requirements. The
CANADIAN SPECIALIST HOSPITALS
The Canadian Specialist Hospital (CSH) was established in 2004 with a vision to
establish a World Class medical facility that will cater to the tertiary health care needs
of the Middle East. Its mission is to offer state-of-the-art diagnostic, curative and
rehabilitative services of International standard and to render comprehensive genetic
and prenatal services with evidence-based ethical healthcare for a healthy and happy
community. 
ZULEKHA HEALTHCARE GROUP
They have two hospitals – the first hospital in Sharjah was established in 1992 and the
second one in Dubai was established in 2004. Zulekha Healthcare Group is one of the first
few hospital groups to get both its multi-specialty hospitals certified by Joint Commission
International of USA for excellent medical care standards. Patients from as far as United
States and Europe other than the neighboring region visit both hospitals for super-
specialized treatments like High-risk Cardiac care, Total Knee / Hip Replacement surgery,
Gynaec Laparoscopic surgery and weight reduction surgeries.
Taher Shams,
Preident of the Zulekha
Hospitals Said, “Medical tourism can be
broadly defined as provision of ‘cost effective’
private medical care in collaboration with
the tourism industry for patients needing
surgical and other forms of specialized
treatment. In simple terms, patients travelling
for cost effective treatment and combining
holidays. The idea of the health holiday is
to offer an opportunity to get away from
your daily routine and come into a different
relaxing surrounding. Our team assists in
making arrangements for inpatient admission,
including advising on the approximate length
of stay and pre-admission fee estimates.
Once at the hospital, our team receives
and accompanies the Guest through the
registration and admission process. We
also help find a hotel or serviced apartment
that best meets the needs and budget, at
customer service and admissions team have
streamlined the management of patients
with minimal paperwork and waiting
time. Additionally, advanced services such as
Rehabilitation, Dialysis (and other) facilitates a
manifold of treatments under one roof, making
CSH the ideal healthcare destination in Dubai.
First of all, CSH is not only offering good
customer service, is more than that, is offering
a tailor made service for each and every patient
according to patient’s requirement. Even before
they are coming in Dubai, we establish a trust
and friendly relationship with the patients, by
email, phone, video-conference. Coming to CSH,
they are personally assisted and guided through
the whole process and explained in details. We
are offering them VIP services by personall
assistance, making the whole process smooth.
Today patients are more demanding, they want
positive outcome, reasonable prices and fast
services. We ensure they get all that need and
more.”
the Hospital’s corporate rate. We assist with
transfers to the hospital from the airport or
hotel, via limousine, or taxi to ensure that
there is a smooth connection. We help to make
appointments and referrals for consultations
at our Specialist Outpatient Clinics. Based on
the medical history provided, we recommend
and schedule an appointment with an
appropriate specialist. Our team assists in
making arrangements for inpatient admission,
including advising on the approximate length
of stay and pre-admission fee estimates.
Once at the hospital, our team receives
and accompanies the Guest through the
registration and admission process.”
“We specialize in Joint replacement surgeries,
weight reduction surgeries, interventional
cardiology, Laparoscopic surgeries, and
Holiday dialysis. We also offer the following
services during the stay - interpreters for non-
English speaking patients, foreign exchange
and Business Centre Services including faxing,
photocopying etc,” he added.
The hospital covers 24 hours Emergency & Ambulance services, with highly sophisticated
Diagnostics and Pharmacy services. It has over 200 beds and can accommodate concurrent
cases with up to six Operation Theatre capacity, state of the art critical and high dependency
units (ICU/CCU/NICU) that are supported by highly professional and experienced staff. The
Ambulatory Clinics not only offer multi-specialities but also wonderful ambience for patients
and visitors.
Oct/Nov 2013
15